CEDXSystems

The whole company, on one estate.

Identity, CRM, finance, service, analytics and AI. 132 applications that already know each other — one platform, one shared customer record, one subscription, one admin plane.

CEDX products

Every application your company needs, connected through one identity, one data model and one AI layer.

CEDX CRM

CRM is the CRM at the centre of the CEDX revenue stack — a metadata-driven platform where pipelines, fields, layouts and automation are configuration rather than code, and where closing a deal actually moves the rest of the business.

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Pipelines that match how you sell

Multiple pipelines per team, each with its own stages, required fields and exit criteria. A deal cannot skip a stage it has not earned, which makes the forecast worth reading.

A metadata engine, not a hardcoded schema

Modules, fields, layouts and list views live in the database. Add a custom field and it appears in the UI, API, reports and automation engine at the same moment.

Automation with a signed escape hatch

Trigger on create, edit or a date. Update fields, create tasks, send mail, call a signed webhook or invoke a Workflow skill.

CEDX Admin

CEDX Admin is the shell: entitlements, billing, the app launcher and the administration plane. Applications stay independently deployable — Admin decides who may open which one, and what you pay for it.

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Entitlements are the product

Given an organisation and a user, Admin resolves the applications and feature flags that are live. Every product asks it and honours the answer.

A launcher people keep open

Assigned applications appear as tiles; locked ones stay visible with an access request routed to the right approver.

Usage you can act on

See dormant licences before renewal. Reclaim seats, change tiers and model the impact before committing.

CEDX Books

Books is the general ledger the rest of CEDX posts into. Invoices, bills, payments, banking, multi-currency and statements sit on a strict double-entry core that makes the close a review rather than an investigation.

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A real double-entry core

Every movement is a balanced journal, which is why the trial balance always balances and why auditors stop asking questions early.

Every product posts here

Stock posts COGS, Payrun posts salary journals and Recur posts deferred revenue. Books is where those numbers become the truth.

Banking and reconciliation

Connect feeds, match on amount, date and reference, and review only the exceptions. Rules learn from what you accepted last month.

CEDX Social

HOT

Social is one calendar for every channel and brand you speak on. Draft, route for approval, schedule per network and answer replies in a shared engagement inbox rather than across six applications.

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One calendar, every brand

See the whole month across channels and brands, catch collisions, and drag a post to move it without reopening the composer.

Approval before it is public

Route drafts to legal, brand or a regional lead. Nothing publishes without the sign-off the organisation requires.

One engagement inbox

Comments, mentions and direct messages arrive in one queue with assignment and saved replies. A complaint can become a Desk ticket with the thread attached.

CEDX Builder

Builder is where third-party extensions meet your admin policy. Publishers list, administrators approve, and every installation runs on its own scoped grant that can be withdrawn in one action.

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Admin consent before install

Nothing reaches an employee launcher until an administrator has reviewed the scopes it asks for.

Scoped grants, not shared keys

Each installation gets its own OAuth client limited to declared scopes. Removing the application revokes the token everywhere.

Templates as first-class listings

CRM pipelines, Books charts of accounts and Builder applications publish here too, versioned and installable into a sandbox first.

See who is on the site, what they read and how often they return — then begin with a bot, hand to a human when it matters and file the transcript against the CRM record.

TRENDING

Visitor intelligence, not just chat

Explore Live Chat

Company, pages viewed, time on page and return frequency are surfaced before the operator types the first word.

Proactive rules

Trigger an invitation on the pricing page after thirty seconds, but only for returning visitors from target accounts.

Straight into the pipeline

A qualified chat creates a CRM lead; a support-shaped one creates a Desk ticket. Neither requires re-keying.

Group organizations by segment, region, risk or operating model in governed workspaces.

CEDX Insight

Insight connects CEDX products and your warehouse, models the relationships once and serves governed dashboards on top — so self-service exploration does not create five versions of revenue.

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Model once, reuse everywhere

Define joins, metrics and grain centrally. Every chart built afterwards inherits the definition instead of rebuilding it.

Row-level security that follows the viewer

The same dashboard shows a regional manager their region and the CFO everything, without maintaining two copies.

Ask in plain language

Workflow translates a question into a query against the governed model, so the answer uses the same approved definitions.

CEDX Journeys

Journeys is nurture that reacts to what a buyer does. Multi-step journeys, behavioural branching, lifecycle scoring that decays, and a handover to CRM when a lead is worth a person's time.

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Journeys that branch on behaviour

Wait for a page visit, a form, a webinar or a period of silence, then take a different path. A timed drip is the fallback, not the model.

Scores that go down as well as up

Engagement decays, negative signals subtract and thresholds differ by segment. A score that only rises eventually qualifies everyone.

A defined handover to sales

Crossing the threshold creates the CRM lead with full behavioural history and pauses marketing sequences.

CEDX Workflow

Workflow is a shared AI gateway with a skill registry, credit ledger, policy engine and audit trail — the same intelligence inside CRM, Desk and Books under one set of rules.

Explore Workflow

Skills, not prompts

Every capability is a registered, versioned skill with a declared input contract, permitted tools and a credit weight.

It cannot exceed the user

Tool calls run with the caller's own scoped token. Workflow can never read a record the person asking could not open themselves.

Explainable after the fact

Every run stores the skill, actor, tool calls, token counts and outcome, so there is an answer when someone asks why.

CEDX People

NEW

People is the employee system of record — profiles, org chart, leave, documents and lifecycle. It provisions Sign on hire and revokes access on exit.

Explore People

One employee record

Personal details, employment history, compensation, documents and equipment live on one file with field-level control.

Joiner, mover, leaver — automated

Hiring creates the Sign identity and assigns applications by role. Terminating revokes every session across the suite.

Onboarding that runs itself

Checklists assign tasks to IT, facilities and the hiring manager while each new joiner sees only their own steps.

NEW: CEDX Workflow

Ask across your applications. Workflow works across every governed source, explains what changed and can launch the next approved action.

  • Summarize pipeline risk across every region...
  • Show every high-risk workflow created this month
  • Summarize pipeline risk across every region
  • Which accounts need executive attention today?
  • Show revenue, service and cash exceptions
  • What changed across your applications this week?
  • Find what’s selling right now

One platform. Six structural advantages.

Built for companies that are done paying the integration tax.

One subscription

Every application sits on one invoice, without separate product negotiations or contract arithmetic.

One identity

Sign provisions a person once; every application trusts the same identity and policy.

Six regions

Your data lives in one region, and we tell you which one. We do not offer a choice of location today.

AI you can audit

Workflow records the skill, actor, tools, tokens and outcome for every run.

One admin plane

Provision, license, govern and revoke from one administration console.

Named engineers

Fixed-scope implementation is delivered by named CEDX engineers who stay through cutover.

The CEDX application launcher

Open every CEDX application from one secure launcher with shared identity, permissions and audit history.

CEDX Admin

See every application in one view

CEDX brings revenue, service, cash, people and operations into one live model so leaders can act before reports go stale.

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Services built around your systems

  • CEDX CRM
  • CEDX Admin
  • CEDX Books
  • CEDX Live Chat
  • CEDX Social
  • CEDX Builder
  • Competitors
  • CEDX Journeys
  • CEDX Workflow
  • CEDX People

Move your systems without breaking them

CEDX engineers work alongside your team from first design through migration, cutover and managed operations.