A hand signing a tablet with a stylus at a worn counter, a folder and clipboard beside it — the moment a document actually gets signed.

CEDX Sign · Sales & CRM

Sent is a hope.
Signed is a state.

Every envelope carries a status, a recipient count, days in flight and a stall score — so “waiting on signature” stops being a feeling and becomes a list you can work, with the audit trail already written behind it.

The highest-stall envelope in the demo workspace scores 96 and holds $640K. The suggested fix is not “follow up” — it is: send the nudge, switch to parallel signing if safe, reassign the idle sender.

sign.cedxsystems.com — live build
CEDX Sign overview: envelopes, in-flight, completed, high-stall, median-days and completion cards, sent-versus-completed chart, stall-risk radar and root-caused alerts.

Runs on demo data. The Northline signature workspace in the chrome is the demo tenant, not a customer.

320 envelopes · $144.5M101 in flight worth $45.4M
Median 6 days to complete69% of closed envelopes complete
90 templates · 4,100 sendsin the last 90 days, from the library

What it is

Three places signatures stall.

Every envelope, with its recipients and its days

The envelope list shows type, party, status, recipient progress, days, value, authentication method and sender. A voided envelope at 0 of 3 recipients and 15 days reads exactly like the story it is — and the auth column shows what was asked: ID check, SMS code, access code, knowledge-based or email.

  • Waiting · viewed · sent · completed as chips
  • Recipient progress as a fraction per row
  • Five auth methods, per envelope
sign — screen-2
Every envelope, with its recipients and its days

A template library that knows its own completion rates

90 templates, 58 active, with sends over 90 days and completion percentage on every row. The mutual NDA completes at 94% across 112 sends; an evaluation license manages 54% — and the difference is the kind of thing you fix in the template, not in the reminder.

  • 4,100 sends in 90 days from templates
  • Completion % per template, green to red
  • Categories: legal, HR, revenue, security, partner
sign — screen-3
A template library that knows its own completion rates

A certificate trail, event by event

400 events with timestamp, event type, envelope, actor and detail: created, viewed, reminder sent, auth passed, declined, expired. 133 completion certificates exist because the trail does — the evidence is a by-product, not a feature you pay extra to switch on.

  • Signed 23 · declined 24 · auth failed 18 in view
  • Actor named on every event, system included
  • Certificates tab: 133 completion packs
sign — screen-4
A certificate trail, event by event

Product tour

Four screens, captured from the running build.

Not a mockup and not a concept deck. This is what opens at /app/sign.

sign.cedxsystems.com
CEDX Sign Overview screen.CEDX Sign Envelopes screen.CEDX Sign Templates screen.CEDX Sign Audit trail screen.

01 — Overview

The signature desk's vital signs

320 envelopes: 133 completed, 101 in flight, 38 scored high-stall. The status bars break the book down — sent 28, delivered 24, viewed 24, waiting 25, declined 16, voided 28, expired 17 — and the alerts price what is stuck.

  • 31 envelopes expire within 5 days
  • 50 recipients still need action
  • Do-this-next ranked by impact + effort

02 — Envelopes

The queue, sorted by value

Each row is an envelope with its party, recipient fraction, days in flight and dollar value — $2.40M waiting at 1 of 3 recipients for 14 days at the top. Filter chips cover every state from draft to in flight.

  • In flight: 101 envelopes, $45.4M
  • Days column goes red as envelopes stall
  • Search by envelope, party or sender · CSV

03 — Templates

Send the same document, better each time

Templates carry roles, sends and completion rates: board consent at 92%, support SLA addendum at 91%, an amendment renewal at 54%. Low completion on a high-volume template is a design problem the row makes visible.

  • 58 of 90 templates active and sendable
  • Sends 90d and complete % on every row
  • Auth method chosen per template

04 — Audit trail

Who did what, when, to which envelope

The event stream is the memory: a decline at 16:46, a reminder sent by the system at 19:28, an auth passed at 08:50. Filter by signed, viewed, declined, reminder, auth failed or voided — or export the lot.

  • 400 events across the certificate trail
  • Event chips: signed through voided
  • 209 certificate records behind the tab

Who runs it

Three roles live on the signature desk.

Roles, not references. We have no named customers yet, so nobody in these photographs is quoted, credited or claimed as one.

The sender

Watches their own envelopes by stall score. The nudge, the parallel route, the reassignment — the screen suggests the move, they make it.

stall 96 · $640K

Legal

Owns the templates and the audit trail. Completion rates tell them which document needs a rewrite; the event stream answers every dispute before it starts.

133 certificates

Revenue operations

Reads completion as a funnel metric: 69% of closed envelopes complete, and the gap between sent and completed on the chart is pipeline dying of paperwork.

completion · 69%

The shape of it

What the demo workspace actually looks like.

Every figure below is legible in the captures above. Nothing here is a projection of your estate — it is the state of the demo data.

320envelopes in the workspace$144.5M total value
6dmedian to completecompletion 69% of closed
38high-stall envelopesscore ≥ 55
400audit events133 completion certificates
Envelopes by status320 envelopes across nine states · demo workspace
  • Completed133
  • Sent28
  • Voided28
  • Draft25
  • Waiting25
  • Delivered24
  • Viewed24
  • Expired17
  • Declined16
Completion of closed envelopes133 completed of 193 closed
  • Completed · 133
  • Declined, voided or expired · 60
In-flight value at risk38 high-stall envelopes against 101 in flight
38%
  • High stall · 38 envelopes
  • Moving · 63 envelopes

How it runs

An envelope's life, in the order it actually happens.

01

Send from a template

Roles, auth method and document come from the library row — which is why its 90-day send count and completion rate matter before you click.

02

Watch the states

Sent becomes delivered becomes viewed becomes waiting. Each transition is an event with a timestamp, so “did they even open it” has an answer.

03

Unstall deliberately

The stall score fires the alert; the alert names the move — nudge, switch to parallel, reassign. The 3-day reminder default is one toggle, workspace-wide.

04

Close with evidence

Completion writes the certificate and the event stream stands behind it. Months later, the trail still says who signed, when, after which reminder.

One record

The envelope hangs off the deal
the estate already keeps.

A signature request is the last mile of a commercial record. Sign reads that record, and its events land back on it.

All 132 applications

Limits

What Sign does not do yet.

Finding this out on the third call is worse for you than reading it here, and worse for us.

Start

Open it before you talk to anyone.

Try

Open it right now

  • The live build
  • Demo data
  • No card, no call
Open live Sign

Pilot

Your templates, your envelopes

  • Everything in Try
  • Template-library setup
  • Auth-method policy workshop
  • Estate map
Talk to sales

Estate

Sign with the rest of it

  • Sign with Contracts, Quotes and Proposals
  • One identity, one bill
  • CEDX delivery
Book an estate map

Questions

Before you pilot Sign.

Is the software on this page real?

Yes. Every screenshot is a capture of the running build at /app/sign, on demo data. The demo workspace is named in the chrome.

What is a stall score?

A per-envelope score built from days in flight, recipient progress and views. 38 envelopes score high-stall in the demo workspace, and each alert arrives with a fix — nudge, parallel route or reassign — rather than a red dot and silence.

What evidence exists after signature?

A completion certificate plus the event stream: created, viewed, reminded, authenticated, signed, each with timestamp, actor and detail. 133 certificates and 400 events are in the demo workspace and browsable on the Audit trail screen.

Can recipients authenticate different ways?

Per envelope, yes. The list shows email, access code, SMS code, knowledge-based and ID check in use across the demo book — and 50 stalled recipients have an “offer alternate auth” fix attached.

Is Sign audited or certified?

No certification has been issued. What we can evidence about hosting, encryption, tenant isolation and production access is written up on the security page.

The desk is running. Go and look at it.

Live build, demo data, no card. Then ask how long your own paper sits between sent and signed.