A rep with a headset at a narrow desk covered in handwritten call notes on sticky notes, dual screens in front of her.

CEDX Outbound · Sales & CRM

The next best action,
ranked and waiting.

Sequences send; the focus zone decides what a human does about it. Signals are ranked by a formula printed on the screen — engagement, recency, persona severity — and each arrives with the move to make.

“Proposal re-opened — 3 times in 24 hours after 9 quiet days. Call within 24h; pricing is top of mind.” That is the top of the demo focus zone. Not a dashboard. A decision.

outbound.cedxsystems.com — live build
CEDX Outbound overview: active prospects, reply rate, replies logged, meetings booked, overdue tasks and mailbox pool cards, sends-versus-replies chart and root-caused alerts.

Runs on demo data. Northline Outbound in the chrome is the demo workspace, not a customer.

48 sequences · 6,927 enrolled26 active across three channels
4.5% avg reply rate391 replies logged across sequences
157 meetings bookedof a 120 target — pace ring at 100%

What it is

Three places outbound usually goes blind.

A focus zone with its formula on the screen

Fourteen signals, ranked by weight = engagement + recency + persona severity — the arithmetic is printed at the top of the list. Each signal names the person, the account context and the move: call within 24 hours, send the meeting link, pause the mailbox and verify the list segment.

  • weight = eng.50 + recency.30 + severity.20
  • Accept pushes to the task queue · snooze clears 24h
  • Reply triage: 18 auto-paused sequences
outbound — screen-2
A focus zone with its formula on the screen

Sequence health as a first-class number

48 sequences with status, channel, steps, enrolled, active, open rate, reply rate, meetings and owner. The worst performers are not hidden — the Overview lists every sequence with health under 60 and how many prospects are stuck in it.

  • Partner-sourced warm: 9.1% reply, 7 meetings
  • Health < 60 listed with stuck counts
  • Email · multi-channel · social as channel rows
outbound — screen-3
Sequence health as a first-class number

Mailbox capacity watched like a budget

The pool card reads 48% — 1,290 of 2,715 daily sends — and the top alert is a single mailbox at 98% capacity with the fix attached: move traffic to the secondary domain, pause the founder-led sequence until the list is cleaned.

  • 24 mailboxes in the pool
  • Bounce spike → pause mailbox, verify segment
  • 64 tasks due today, 78 overdue
outbound — overview
Mailbox capacity watched like a budget

Product tour

Four screens, captured from the running build.

Not a mockup and not a concept deck. This is what opens at /app/outbound.

outbound.cedxsystems.com
CEDX Outbound Overview screen.CEDX Outbound Focus zone screen.CEDX Outbound Sequences screen.CEDX Outbound Prospects screen.

01 — Overview

The pod's numbers, uncomfortable ones first

49 active prospects of 320, 391 replies, 157 meetings. The alerts do the honest work: a breakup sequence with 28% of its people stuck, an enterprise-cold sequence whose reply rate slipped 0.6 points, a mailbox at 98%.

  • Prospects by status: active through opted out
  • Lowest-health sequences named with stuck %
  • Do-this-next ranked by impact + effort

02 — Focus zone

What to do in the next hour, decided

Signals ranked 1–14 with weights: a proposal re-opened at weight 78, a hot reply at 74, two new stakeholders on one account at 66, a champion who opened every touch at 61. Each has Accept and Snooze. The queue is the job.

  • Positive replies waiting: 5, routed to the AE
  • Step-overdue signals name the exact step
  • Bounce spike signal names the domain

03 — Sequences

Every sequence, with its batting average

Sort by reply: partner-sourced warm at 9.1%, expansion at 8.2%, a portfolio-intro at 6.9% — down to the paused budget-holder path at 0 active. Meetings per sequence is a column, so “meetings booked” is attributable, not folklore.

  • Steps per sequence: 3 to 9
  • Event follow-up: 220 enrolled, 15 meetings
  • Filter chips: Active · Paused · Draft · CSV

04 — Prospects

The people underneath the sequences

320 prospects with status, sequence, step and a score bar — 99 down to 95 in the first page. Bounced, opted out and finished are statuses you filter by, so list hygiene is a view, not a project.

  • 49 active · 90 replied or in a meeting
  • Statuses: active through opted out
  • Sequence and step named on every row

Who runs it

Three roles make outbound a craft.

Roles, not references. We have no named customers yet, so nobody in these photographs is quoted, credited or claimed as one.

SDR

Lives in the focus zone: accept, act, snooze. The day's first hour is decided by weights, not by whoever shouted last.

signals · 14

Account executive

Gets the routed handoffs: five positive replies waiting, each with the sequence and the thread attached. The meeting is the handoff, not the intro.

positive · 5

Outbound lead

Owns the health board and the mailbox pool. When a sequence's reply rate slips 0.6 points, the fix — new first-touch subject, trimmed steps — ships this week.

pool · 48%

The shape of it

What the demo workspace actually looks like.

Every figure below is legible in the captures above. Nothing here is a projection of your estate — it is the state of the demo data.

320prospects in the pool49 active in flight
4.5%average reply rate391 replies logged
157meetings bookedtarget 120 · pace 100%
48%mailbox pool used1,290 of 2,715 daily
Prospects by status320 people across seven states · demo workspace
  • Finished50
  • Active49
  • Bounced49
  • Paused45
  • Replied45
  • Meeting45
  • Opted out37
Meeting pace against target157 booked of a 120 target
  • Booked · 157
  • Target · 120 — pace ring reads 100%
Mailbox pool headroom1,290 of 2,715 daily sends used
48%
  • Used · 48%
  • Headroom · one mailbox at 98% has its own alert

How it runs

An outbound week, in the order it actually happens.

01

Protect the pool

Capacity and bounce rates come first — a mailbox at 98% or a domain over 6% bounce gets fixed before another send goes out.

02

Work the focus zone

Ranked signals with the formula visible. Accept pushes to the task queue; snooze clears for 24 hours; nothing rots silently.

03

Read replies as triage

A positive reply auto-pauses the sequence and routes to the AE. The 18 auto-paused sequences in reply triage are the system working, not failing.

04

Tune by health

Sequences under 60 health get rewritten or paused. Reply rate by sequence is on the table, so the rewrite list writes itself.

One record

The prospect becomes the deal
the estate already keeps.

Outbound is the top of one record, not a separate list in a separate tool. Replies, meetings and handoffs land on the same people and accounts.

All 132 applications

Limits

What Outbound does not do yet.

Finding this out on the third call is worse for you than reading it here, and worse for us.

Start

Open it before you talk to anyone.

Pilot

Your sequences, your domains

  • Everything in Try
  • Deliverability review
  • Sequence-design workshop
  • Estate map
Talk to sales

Estate

Outbound with the rest of it

  • Outbound with Conversations, CRM and Pipeline
  • One identity, one bill
  • CEDX delivery
Book an estate map

Questions

Before you pilot Outbound.

Is the software on this page real?

Yes. Every screenshot is a capture of the running build at /app/outbound, on demo data. The demo workspace is named in the chrome.

What exactly is the focus zone?

A ranked list of signals — engagement, recency and persona severity, weighted 50/30/20, with the formula printed on the screen. Each signal carries the recommended move, and accepting it pushes a task to the rep's queue.

What happens when someone replies?

The sequence auto-pauses for that person and the reply lands in triage. Positive replies route to the account executive with the thread attached — five are waiting in the demo workspace, each labelled with its wait time.

How is deliverability handled?

Visibly. The mailbox pool card shows daily capacity used — 1,290 of 2,715 — and alerts name the mailbox at 98% and the domain whose bounce rate crossed 6%, each with a fix. Caps and warmup are deliberate, not automatic.

Is Outbound audited or certified?

No certification has been issued. What we can evidence about hosting, encryption, tenant isolation and production access is written up on the security page.

The focus zone is ranked. Go and look at it.

Live build, demo data, no card. Then ask your team what the reply window is on a hot response — and who is watching it.